Design Thinking for School Leaders to Drive Change

How a Chinese PYP candidate school used design thinking to transform curriculum and culture through stakeholder-driven change

Alex Makosz Taicang Walton Foreign Language School, China
July 16, 2019 IB SharingPYP Blog
Approaches to Learning Approaches to Teaching Collaboration
Empathize
Define
Ideate
Prototype
Test

The Challenge

Driving school change during PYP candidacy is a complex challenge. It's even more difficult when the change should be stakeholder-driven but the school has roots in a traditional culture of top-down decision making.

Language of Instruction Change

Consultant feedback indicated the need to change from English to Mandarin Chinese for PYP authorization success

Scale of Impact

Changes would affect 550+ students and families and 70+ teachers mid-school year

Cultural Transformation

Moving from top-down hierarchy to community-up decision making in a traditional Chinese educational context

The Design Thinking Process

Building a Change Team

Assembled stakeholders representing diverse perspectives, interests, and authority levels including teachers and administrators from local and international backgrounds.

Professional Development

Team training using resources from Stanford's d.school and Harvard's Graduate School of Education, practicing with hands-on exercises like designing an ideal tool belt.

Stanford d.school Harvard GSE

Stakeholder Research

Conducted surveys and empathy interviews with parents, teachers, and students, compiling data from hundreds of community members to understand real needs.

Design Solutions

Team collaborated to imagine changes that would meet diverse stakeholder needs, balancing requirements from multiple user groups.

Testing & Refinement

Two months of iterative cycles: adjusting plans, gathering feedback from teachers, students, and parents, and refining designs based on community input.

2 months of iteration

The Results

Curriculum Restructuring

Broad restructuring of classes and creation of new small group and mentorship classes

Teacher Reallocation

Reallocated teacher roles based on preferences and abilities, developed new hiring criteria

English Support

Created specialized support for students of different English ability levels

Community Buy-in

Achieved unanimous support without needing approval - everyone was already on board

Cultural Shift

Successfully moved from top-down hierarchy to community-up decision making

Positive Feedback

Strongly positive feedback across the board from all stakeholder groups

Implementation Success

With PTA support, changes were implemented at mid-year. The process solved anticipated curriculum challenges and unanticipated stakeholder problems while transforming school culture.

Key Takeaways

"Our team were NOT trained designers prior to going through this process... I fundamentally believe that any leadership team can learn to do what we did."
- Alex Makosz

Essential Ingredients for Success

Courage
Empathy
Communication
Critical Thinking
Collaboration

References & Resources

Harvard Graduate School of Education. (n.d.). Leading Learning Module, Week 5-7 Block 2: Design Thinking. In Certificate in Advanced Educational Leadership: Fall 2018.
Platner, Hasso. "An Introduction to Design Thinking" Institute of Design at Stanford. (n.d.)
Original Article: IB SharingPYP Blog